Data centers like ours rely on the skill and expertise of a team of professionals, all of whom have dedicated their careers to perfecting their craft. Amongst our team, we have several Data Center Technicians, who are responsible for keeping services running smoothly for all of our customers.
Many of our customers rely on the quick response times and helpful advice of our Data Center Technicians, but we bet only a handful really understand what it is that a Data Center Technician does! If you’re interested in learning more about the role of a Data Center Technician, read on and we’ll reveal what really goes on behind the scenes.
What is a Data Center Technician?
A Data Center Technician has one primary responsibility: to support the data center. Experts in facilitating the work of data centers, technicians work with individual servers and hardware equipment, maintaining infrastructure, and managing backups as and when required.
Data Center Technicians are responsible for restoring information whenever needed. They also manage other tasks like running cable links and managing connections, to keep all processes running smoothly for the data center’s customers.
Alongside these common responsibilities are other jobs that must be completed by Data Center Technicians, such as upgrading security features and ensuring that all maintenance tasks have been completed as needed. Often, Data Center Technicians will also liaise with customers, offering advice and help for a range of problems.
What skills does a Data Center Technician need?
The best Data Center Technicians are hugely knowledgeable, and will usually have completed years of training before taking the reins at a data center. It’s important that technicians are clued up on the latest technology, and that they have a real interest in the industry. This means that they will naturally be keeping an eye on the latest developments in their field, and ensuring that their data center leads the way in offering the most advanced technology to its customers.
Data Center Technicians will always have a good understanding of a wide range of different operating systems, including all of the most commonly used ones as well as a fair few lesser-known options. They will also know all there is to know about network infrastructure and will be brilliantly knowledgeable about hardware and its deployment.
What does the role of a Data Center Technician entail?
As the main line of defense in protecting the sensitive data held by data centers, the role of a Data Center Technician is an enormously skilled and important one.
Technicians don’t, as is often assumed, work on a 9-5 basis. They’re on hand 24 hours a day, seven days a week, to deal with any emergencies as they crop up.
Technicians tend to have jam-packed schedules, and no two days are ever the same for these professionals. They often work in shifts and are expected to cover weekends and holidays as well as midweek days.
You’ll usually find Data Center Technicians working within the server rooms of Data Centers. Here they’ll be responding to crisis calls, managing daily tasks such as maintenance, and keeping an eye on the security of the center to ensure that all customers are well protected from potential hazards.
Four things you might not know about Data Center Technicians
The role of a Data Center Technician remains something of a mystery to most people, and there are many aspects to these professionals’ careers that may well surprise you. Here are four things you may not know about Data Center Technicians and what they do.
- Data Center Technicians must be in good physical fitness, particularly if they’re working within the engineering sector. Technicians are commonly required to lift heavy equipment, so they must be confident and capable in doing so.
- Data Center Technicians need stamina! At some point or other, most technicians are required to put in long hours at their workplace. This might be because of an impending crisis or an unexpected issue that has wreaked havoc with their systems. It’s not uncommon for technicians to work for incredibly long hours until such issues are resolved.
- You can get to know the ropes for free. If you’re interested in becoming a Data Center Technician, you can try it out online without having to invest anything at all. Many online courses are offering a basic introduction to the role of a Data Center Technician, and these are a great place to start. Get to know how the job works and what’s involved to see if it’s a fit for you.
- Some Data Center Technician roles require certification. If you’re interested in working for a big-name company, you’ll need to have completed specific training before you apply. Look into the requirements of different businesses to see what training you might be asked to complete.
The role of a Data Center Technician is a rich and varied one, where every day is different – and new challenges are always around the corner. If you’re interested in learning more about our technicians, don’t hesitate to get in touch with our team. We’d be happy to talk you through the skills our technicians possess, so you can rest assured that your data is always in safe hands with our team.