Specs
Facility at a Glance
Our facility uniquely features cutting-edge capabilities such as waterless cooling, indoor generators, and infinite fuel sources to provide the highest level of convenience, reliability and uptime for our clients. See our comparison table for yourself.
TRG Datacenters
Size
Size
150,000 Sq FtSize
Depends on the locationSize
Depends on the locationSize
50,000 Sq FtSize
76,500 Sq FtSize
800K Sq FtSize
96,000 Sq FtSize
30,000 Sq Ft
Remote Hands On
Remote Hands On
Free 24/7, with emergency availability with 15 mins response timeRemote Hands On
Additional costRemote Hands On
Additional costRemote Hands On
Additional cost, 4H response time after hoursRemote Hands On
Additional costRemote Hands On
Additional costRemote Hands On
Additional costRemote Hands On
Additional cost
Hours of Operation
Hours of Operation
24/7Hours of Operation
8am to 5pmHours of Operation
UnknownHours of Operation
8AM-6PMHours of Operation
UnknownHours of Operation
UnknownHours of Operation
UnknownHours of Operation
Unknown
Reviews (on Google)
Reviews (on Google)
89 5-starsReviews (on Google)
<20 at 4.8-starsReviews (on Google)
41 4.9-starsReviews (on Google)
20 4.6-starsReviews (on Google)
16 4.5-starsReviews (on Google)
25 4.7-starsReviews (on Google)
34 4.6-starsReviews (on Google)
7 4.6-stars
SLA
SLA
100% uptime guarantee, with 100% of your month free for portion of services affected by ANY downtimeSLA
Not an outright 100% uptime guarantee, compensation graduated by outage lengthSLA
UnknownSLA
Not an outright 100% uptime guarantee, compensation graduated by outage lengthSLA
Global availability >99.9999%+SLA
UnknownSLA
UnknownSLA
100% Uptime since 2013
Floodplain
Floodplain
Outside of the 500-year floodplain, and we then still built 3 feet above ground levelFloodplain
Some facilities not accessible during flooding, check the Harris Country Flood mapFloodplain
Not easily accessible with floodingFloodplain
Not accessible during flooding, check the Harris Country Flood mapFloodplain
In a floodplain check the Harris Country Flood mapFloodplain
Outside 500 year flood plainFloodplain
Outside 500 year flood plainFloodplain
Outside 500 year flood plain
Hurricane Resistance
Hurricane Resistance
With a single sloped roof, with 2 layers of leak protection including a concrete deck. It’s rated for 185+ MPHHurricane Resistance
Spec built data centersHurricane Resistance
Spec built data centersHurricane Resistance
Retro fitted with equipment on the roof severely impacts hurricane resistance, see for yourself on Google MapsHurricane Resistance
Retro fitted with equipment on the roof severely impacts hurricane resistance, see for yourself on Google MapsHurricane Resistance
Retro fitted - do not match TRG's capabilitiesHurricane Resistance
Spec built facilityHurricane Resistance
Spec built facility
Location
Location
Near both the I-45 and I-99 making it highly accessible by any part of Houston, but with our Colo+ service you never have to visit anyway.Location
Depends on the locationLocation
Depends on the locationLocation
Located in Greenspoint, a high crime rate areaLocation
Located in Greenspoint, a high crime rate area, and in floodplains making it inaccessible in case of floodingLocation
Downtown HoustonLocation
West of Houston, along Highway 10Location
In The Woodlands, Texas
Power
Power
Four different substations in the area supplying power, owned medium voltage infrastructure with spare parts. Critical Load designation from CentrePoint Energy ensures priority restoration in the event of any outage.Power
Depends on the locationPower
-Power
13,500 kW power capacityPower
Landlocked, limited access to power & expansionPower
Diverse utility feeds from Polk substationPower
Fed by a large loop-fed 400 MVA substationPower
Underground utility power feeds
Batteries / UPS
Batteries / UPS
Pure lead batteries deployed in 2(N+1) reliability configuration, achieving published performance for ultra-fast discharge. Multiple redundant and fault tolerant compartmentalized units. We use Toshiba G9000s for category defining efficiency and achieving fault toleranceBatteries / UPS
N+1 power design, legacy 5 min rated battery designBatteries / UPS
N+1 to 2N redundancy available, legacy 5 min rated battery designBatteries / UPS
Unknown UPS, legacy 5 min rated battery designBatteries / UPS
N+1 redundancy with legacy 5 min rated battery designBatteries / UPS
UPS system: 1,500 kVA (N+1), legacy 5 min rated battery designBatteries / UPS
2N, N+1, N Configurations Available all with legacy 5 min rated battery designBatteries / UPS
2N distribution to the rack with legacy 5 min rated battery design
Stock Parts
Stock Parts
On-site replacement parts for every system in case they are neededStock Parts
Some tools, but limited to no parts providedStock Parts
Some tools, but limited to no parts providedStock Parts
Some tools, but limited to no parts providedStock Parts
Some tools, but limited to no parts providedStock Parts
Some tools, but limited to no parts providedStock Parts
Some tools, but limited to no parts providedStock Parts
Some tools, but limited to no parts providedThe difference matters
Our facility features cutting-edge capabilities such as waterless cooling, indoor generators, and infinite fuel sources to provide the highest level of convenience, reliability and uptime for our clients. Scroll through to see more.
Location
Location
Indoor, significantly more reliable than outdoorLocation
Outdoor, which makes them susceptible to weather damage and harder to maintain during summer reducing their reliabilityLocation
Outdoor, which makes them susceptible to weather damage and harder to maintain during summer reducing their reliabilityLocation
Outdoor & roof mounted. Makes them susceptible to weather damage, harder to maintain during summer, and may sustain heavy damage in a Hurricane.Location
Outdoor, which makes them susceptible to weather damage and harder to maintain during summer reducing their reliabilityLocation
IndoorLocation
Outdoor, which makes them susceptible to weather damage and harder to maintain during summer reducing their reliabilityLocation
Outdoor, which makes them susceptible to weather damage and harder to maintain during summer reducing their reliability
Specification
Specification
Multiple 1.5 MVA Rolls Royce MTU V18 Twin Turbo Systems with hurricane resistant louver systemsSpecification
Depends on the locationSpecification
Depends on the locationSpecification
UnknownSpecification
UnknownSpecification
UnknownSpecification
2.0 MW generatorsSpecification
Unknown
Fuel supplies
Fuel supplies
Independent and isolated fuel reserves lasting 4+ days, and the option for natural gas bi-fuel extending runtime to 12+ days without re-fuelingFuel supplies
Depends on the location but often only ~2 days worthFuel supplies
Depends on the location but often ~2 days worthFuel supplies
Multiple fuel providers in HoustonFuel supplies
UnknownFuel supplies
UnknownFuel supplies
96 Hours of backup fuelFuel supplies
Unknown
Emergency Fuel
Emergency Fuel
Emergency backup contracts for infinite fuel resupplyEmergency Fuel
UnknownEmergency Fuel
UnknownEmergency Fuel
UnknownEmergency Fuel
UnknownEmergency Fuel
UnknownEmergency Fuel
Fuel delivery contractsEmergency Fuel
Unknown
Time to generator
Time to generator
Less than 10 seconds and meets NPS 110 requirementsTime to generator
Less than 30 secondsTime to generator
Less than 30 secondsTime to generator
Less than 30 secondsTime to generator
Less than 30 secondsTime to generator
Less than 30 secondsTime to generator
Less than 30 secondsTime to generator
Less than 30 secondsThe difference matters
We’re the only data center in Houston to have indoor generators. This provides significantly more reliability than outdoor generators, which are susceptible to the weather, and domino-like failure. Our multiple 1.5 MVA Rolls Royce MTU V18 Twin Turbo Systems also have hurricane resistant louver systems.
Water
Water
100% waterless facility, so no risk of water distribution inside facility and are more environmentally friendlyWater
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards.Water
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards.Water
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards. Roof mounted equipment is exposed to the elements & lightning strike risk.Water
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards. Roof mounted equipment is exposed to the elements & lightning strike risk.Water
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards.Water
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards.Water
Concurrently maintainable chiller loop in data halls, which is a single point of failure per Uptime Institute tier standards.
High Performance Computing
High Performance Computing
Fully modular, compartmentalized cooling enables 50kW cabinets and blade server environments or moreHigh Performance Computing
Depends on the locationHigh Performance Computing
Can support high performance computingHigh Performance Computing
UnknownHigh Performance Computing
Not built for high densityHigh Performance Computing
UnknownHigh Performance Computing
UnknownHigh Performance Computing
Support for high density deploymentsThe difference matters
We have a 100% waterless facility, so there’s no risk of water distribution inside the facility causing downtime, and makes us more environmentally friendly. Fully modular, compartmentalized cooling enables 50kW cabinets and blade server environments or more.
Cross Connects
Cross Connects
Free, forever, alwaysCross Connects
Additional costCross Connects
Additional costCross Connects
Additional costCross Connects
More than $300/month per cross connectCross Connects
Additional costCross Connects
Additional costCross Connects
Additional cost
Carriers
Carriers
13+ and free entry for any you want to bringCarriers
Depends on the locationCarriers
14Carriers
UnknownCarriers
UnknownCarriers
40+ network operatorsCarriers
7+Carriers
Unknown
Redundant Infrastructure
Redundant Infrastructure
Truly redundant, compartmentalized and fault tolerantRedundant Infrastructure
UnknownRedundant Infrastructure
Redundant Infrastructure
UnknownRedundant Infrastructure
UnknownRedundant Infrastructure
UnknownRedundant Infrastructure
UnknownRedundant Infrastructure
Tier III Design
Meet Me Rooms
Meet Me Rooms
Dual entries into dual meet me roomsMeet Me Rooms
Single meet me roomMeet Me Rooms
Single meet me roomMeet Me Rooms
Single meet me roomMeet Me Rooms
Single meet me roomMeet Me Rooms
Single meet me roomMeet Me Rooms
Single meet me roomMeet Me Rooms
Single meet me room
Cabling
Cabling
Milspec armored core fiber cabling with corning high bend radius glass for ultra reliabilityCabling
Standard non-armored cablingCabling
Standard non-armored cabling undergroundCabling
Standard non-armored cablingCabling
Standard non-armored cablingCabling
Standard non-armored cablingCabling
Standard non-armored cablingCabling
Standard non-armored cablingThe difference matters
With free cross connects, forever, you’ll most likely save money from moving here. We have 13 carriers currently and will offer free entry to any you want to bring. Our dual entries intro dual meet me rooms, along with milspec armored core fiber cabling with corning high bend radius provides ultra reliability.
Team history
Team history
FISMA compliant. Experience working with Department of Defense, MIT Lincoln Lab & the CIATeam history
Outsourced unarmed guardsTeam history
Outsourced unarmed guardsTeam history
Outsourced unarmed guardsTeam history
Outsourced unarmed guardsTeam history
Outsourced unarmed guardsTeam history
Outsourced unarmed guardsTeam history
Outsourced unarmed guards
Fiver layers of security
Fiver layers of security
Fiver layers of security
Fiver layers of security
Fiver layers of security
Fiver layers of security
Fiver layers of security
Fiver layers of security
Fiver layers of security
Customizable
Customizable
Fully customizable cabinet and suite security for example; motion sensors, man traps and armed security guardsCustomizable
Customizable
Customizable
Customizable
Customizable
Customizable
Customizable
Local area crime rate
Local area crime rate
#1 City to live in America in 2022Local area crime rate
Depends on the locationLocal area crime rate
High violent crime in Greenpoint, 55% say there are safety concerns in the area.Local area crime rate
High violent crime in Greenpoint, 55% say there are safety concerns in the area.Local area crime rate
High violent crime in Greenpoint, 55% say there are safety concerns in the area.Local area crime rate
UnknownLocal area crime rate
UnknownLocal area crime rate
UnknownThe difference matters
Our facility is staffed 24/7/365, and we offer fully customizable cabinet and suite security for example; motion sensors, man traps and armed security guards, are all available. With our management team’s experience working with Department of Defense, MIT Lincoln Lab & the CIA we’re confident we can provide the security each deployment needs.
HIPAA
HIPAA
HIPAA
HIPAA
HIPAA
HIPAA
HIPAA
HIPAA
UnknownHIPAA
Unknown
SSAE
SSAE
SSAE
SSAE
SSAE
UnknownSSAE
SSAE
SSAE
UnknownSSAE
Unknown
SOC
SOC
SOC
UnknownSOC
SOC
SOC
SOC
SOC
UnknownSOC
Unknown
PCI
PCI
PCI
PCI
PCI
PCI
PCI
PCI
UnknownPCI
Unknown
NFPA 110
NFPA 110
NFPA 110
UnknownNFPA 110
UnknownNFPA 110
UnknownNFPA 110
UnknownNFPA 110
UnknownNFPA 110
UnknownNFPA 110
UnknownThe difference matters
With clients across all industries, we’re confident we’ll match your compliance requirements. We’re already compliant with HIPAA, SSAE, SOC, PCI, NFPA 110.
Offices
Offices
30+ over-sized offices (11×13 sq. ft) available for rent so you can build your own NOCOffices
Depends on the locationOffices
Offices
UnknownOffices
UnknownOffices
Offices
Offices
Unknown
Conference Rooms
Conference Rooms
Multiple executive conference roomsConference Rooms
Depends on the locationConference Rooms
Conference Rooms
UnknownConference Rooms
Conference Rooms
Conference Rooms
Conference Rooms
Unknown
Breakout Rooms
Breakout Rooms
Breakout Rooms
Depends on the locationBreakout Rooms
UnknownBreakout Rooms
UnknownBreakout Rooms
Breakout Rooms
Breakout Rooms
Breakout Rooms
Unknown
Showers
Showers
Showers
Depends on the locationShowers
Showers
UnknownShowers
UnknownShowers
Showers
Showers
Unknown
Wifi Throughout
Wifi Throughout
Wifi Throughout
Depends on the locationWifi Throughout
Wifi Throughout
UnknownWifi Throughout
Wifi Throughout
UnknownWifi Throughout
UnknownWifi Throughout
UnknownThe difference matters
We have over 30 over-sized offices (11×13 sq. ft) available for rent so you can build your own NOC. Multiple executive conference rooms are available for use, alongside break out rooms, showers and wifi throughout our facility.
Growth Methodology
Our Growth Vision
With our planned future growth and expansion, you can rest assured you’re joining a leading data center operator.
Features & Disaster Case Studies
