AI-led services platform Entelligence needed a data center partner to host its new lab infrastructure. The company came to us in search of a co-lo facility within easy reach of its HQ, and were immediately impressed by the services on offer at our Houston data center.
TRG’s solution: Colo+ with free remote hands on
Entelligence was looking for a Colo+ hosting facility for a brand new deployment, so this was a first for their team. They ultimately decided on TRG as our data center ticked all the important boxes for them, from pricing and service to power and availability.
Colo+ provided everything the company needed, at the right price point. The fact that remote hands on is also included as part of the package here was hugely important to Entelligence, and our free cross connects have ensured the company gets great value for money from day one.
How it happened: A seamless setup for a brand new deployment
Setup went without a hitch, thanks to plenty of careful planning behind the scenes. The Entelligence team told us that they were blown away by the support provided by TRG’s engineers, from the receipt of server shipments right through to racking, stacking, wiring and troubleshooting assistance. In fact, they went so far as to call our technicians “exceptional” and “exactly what we needed to get this infrastructure up and running!”
The end result: An excellent experience that comes highly recommended
The Entelligence team has had great things to say about their experience at TRG. They’ve been full of praise for our support staff, who worked alongside them right from the first intake meeting to design reviews.
They told us that the support we offered for bootstrapping the whole environment was frictionless, and the expertise of our technicians was a “key success factor in [their] deployment.”
Our team is always on hand to help clients with whatever they might need, whether they’ve just come on board or they’ve been with us for years.
Entelligence doesn’t expect to need their help quite as much now they’re up and running, but the fact that our technicians are there to assist when required has provided the whole company with total peace of mind.
