Full-service engineering and procurement company Englobal came to us looking for a stable, permanent environment for its infrastructure. The company had previously dealt with power outages and overheating equipment at its Katy office. It was now time for a more sustainable solution that would deliver the reliability the business needed.
The problem: An unreliable power supply that was far from future-proof
Englobal had a new acquisition within its sights, so it needed a scalable solution from a data center that could guarantee uptime. Having discussed their requirements with our technicians, the Englobal team soon felt reassured that our Houston data center could provide everything they were looking for.
The team told us it was our customer service that stood out in their search, as well as the professionalism of our technicians.
Our Solution: Colo+ for superior reliability and uptime
We recommended Colo+, a fully managed colocation service where the whole migration is managed on customers’ behalf (from decommissioning and transporting equipment through to setting up racks).
Scalability is one of the key advantages of colocation, and that’s something Englobal immediately began to benefit from when they moved.
Options like Colo+ eliminate the need to overhaul on-site data centers or navigate scaling complex hybrid services as businesses expand. Instead, extra space can simply be rented as and when it’s needed.
The Englobal team had their own preferences with regards to things like the clustering of gear, so TRG technicians worked with them to create a stable setup that would comply with our standards.
How it happened: A seamless move, complete in under 12 hours
Our team managed the full move, rack and stack within a 12-hour window. Aside from a few cables that needed to be moved by our technicians, it all ran smoothly and the company was back online in no time.
Special mention went to Anthony, who followed up during the pre-engineering stage and detailed all material needed to perform the move in advance, enabling Englobal staff to fully relax and enjoy a stress-free migration.
The end result: Complete peace of mind with standout service
Colo+ comes with free remote hands on and free cross connects, meaning Englobal is now fully supported as the company continues to expand over the course of this year and beyond.
Englobal told us it was the peace of mind their team now enjoys that’s really stood out for them. Their staff have appreciated the stability of the environment provided here at TRG, and they haven’t experienced a single issue so far.
When asked about their experience with TRG, Englobal explained that our “professionalism” and “great customer service” have made all the difference.
